Feeding & Dosing
Do I have to feed the products slowly?
Yes, our products should always be introduced very slowly so that the body can get used to them in peace.
We recommend starting like this:
- 1-5g for powder & pellets
- 1-5ml for hemp oil
- 1 drop for CBD oil
and increase this amount every 2-3 days.
How long does it take until I notice an effect?
This is very individual and depends on the severity of the problem, external influences, the immune system and much more.
Our customers usually tell us that it takes between 2-3 weeks to achieve the desired effect. However, some creatures need longer - in this case, the dose should be increased to 1.5 times for 1-2 weeks.
What is the best way to feed the products?
We recommend:
- powder soaked
- pellets dry
- CBD oils directly into the mouth
- hemp oil on food/dishes
It is possible that acceptance changes depending on the feed, so for picky animals we recommend feeding them separately from other supplements and preferably in hay cobs or unmolassed beet pulp.
Should I feed several times a day?
If possible, it is always advisable to split the dose into two doses per day. If this is problematic, however, a dose once per day is perfectly sufficient.
I need individual advice...
No problem!
Please write to us via email at beratung@seewinkler-hanferei.com or via WhatsApp at +43676 508 2217 with your request.
For feeding advice etc. it is an advantage if you can briefly list the entire current feeding so that we can include everything.
Can I combine several products?
Many of our products can be easily combined with each other.
If you want to combine the medicinal mushroom hemp products with each other, we recommend feeding them alternately (4 weeks product 1, then 4 weeks product 2, etc.) or halving the dose each time.
Payment, Shipping & Returns
What payment options do you offer?
bank transfer
Shipping within 48 hours after receipt of payment. (Or you can use your debit card for convenient card payment)
Bank details:
Seewinkler Hanferei
AT48 5100 0818 1308 6900
BIC/SWIFT codeEHBBAT2EXXX
Payment by credit card/debit card
Shipping within 48 hours after receipt of payment
Info : Since 2024, Maestro cards are now debit cards from Mastercard, which can also be used for card payments in our online shop.
cash on pickup
If you want to pick up your products from us on site, select pickup and then cash payment and please bring the exact amount with you.
You will receive the invoice by email AFTER receipt of payment.
How much are the shipping costs?
Austria: € 5.90
Germany: € 9.90
other countries: € 9.90-€19.90 depending on tariff zone & availability
Free shipping for orders over € 120,- to DE & AT.
Unfortunately, we cannot currently offer free shipping to other countries.
How long does shipping take?
We always endeavour to dispatch all orders within 48 hours of receipt of payment , but ask for your understanding that delays may occur if the order volume is high.
During the holidays and summer months, shipping only takes place Monday to Wednesday. Orders placed Thursday to Sunday will therefore not be shipped until the following Monday at the earliest.
How can I return a product?
You can return a product or your entire order within the 14-day legal cancellation period from delivery at your own expense (you pay for the INSURED return shipping yourself).
Please send us an email to bestellung@seewinkler-hanferei.com stating the reason, your order number and which products you want to return.
The products to be returned must be in their original sealed packaging and securely packaged so that they are not damaged.
Kann ich meine Bestellung stornieren?
Ja, du hast die Möglichkeit, deine Bestellung SCHRIFTLICH per Mail an bestellung@seewinkler-naturprodukte.com zu stornieren.
Bitte beachte:
Sobald wir deinen Zahlungseingang erhalten haben, fallen für die Stornierung Kosten in der Höhe der Rücksendung an. Da die Bestellung bei Zahlungseingang automatisch an unseren Versanddienstleister übergeben wird, müssen wir diese Kosten leider in Rechnung stellen.
Do you have any further questions?
We are happy to advise you free of charge:
Monday to Friday 8:00 a.m. to 3:00 p.m.
Please note that we can only provide advice in writing and unfortunately do not provide advice over the phone. However, you are welcome to receive detailed, written advice by email or WhatsApp - just write us a message.